For the person who needs care. And for those close to them.
An important medical situation concerns the whole family. Who travels with the patient, where they will stay, how appointments are coordinated and how explanations reach loved ones are questions that deserve the same attention.
We help you organise this journey around the needs of the patient and the family. For children, adults or older people, personal support means keeping in mind the person behind every request.
When a family needs a coordinator
- several family members need consultations or check-ups in the same period;
- a patient is accompanied by family during a long treatment;
- families living in different countries who want to follow a relative’s treatment together.
What we organise
Coordinated appointments in the same city and on the same days, accommodation suited to the whole family, transport, an interpreter and a single contact person who keeps track of everything. For families who return regularly, we keep each person’s medical file up to date.