Epiomedica.com acknowledges the importance of your data and is committed to protecting its privacy and security. Therefore, it is important for us to provide you in an integrated and practical manner with the information related to the processing of your personal data as data subjects (users of the Epiomedica.com website, customers, potential customers, consumers, potential consumers) in the framework of this Personal Data Processing Policy, applicable for the purposes listed below.

This Policy applies to all devices used to access the Epiomedica.com website, such as smartphones and tablets. If you do not agree with the terms and conditions related to their use (set out in this document in terms of personal data protection but also in the General Conditions, Privacy Policy in terms of confidential information, copyright, etc.), please do not use the Epiomedica.com website.

In accordance with the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, Epiomedica.com safely manages, and only for the specified purposes, the personal data you provide us with about yourself, in the context of visiting the site and purchasing Epiomedica.com products under the brand: Epiomedica.com, or other Partner Brands.

By ticking that you agree to the General Terms and Conditions and Personal Data Processing Policy or, as the case may be, by continuing to use our website and services after browsing this Policy, you agree to this Personal Data Processing Policy

  1. Purposes for which we collect and process your personal data

Epiomedica.com collects and processes your personal data for the following processing purposes:

  1. Administration, improvement and realization of products and services provided by the Epiomedica.com website
  2. Commercial product sales activities, comprising realization, administration and development of product sales on the www.Epiomedica.com website, customer account management, market research/surveys, statistics.
  3. Advertising, marketing and publicity, activities to promote Epiomedica.com services, conducting promotional campaigns, sending newsletters, tracking and monitoring service sales and consumer behavior.
  4. After-sales activities, including customer relations services, informing users/customers on the evaluation of the services offered (including evaluation of services on the website – www.Epiomedica.com), improving the quality of repair and maintenance services of products sold through the activity carried out in the Call Center service; performing service intervention, product replacements.
  5. For evidential purposes in connection with the above activities and archiving.
  6. Categories of personal data we process

To fulfill the above purposes, we process the following categories of personal data:

  1. For the administration, improvement and fulfillment of the products and services provided by the www.Epiomedica.com website:

– Name, surname, address (domicile/residence), e-mail, date and place of birth, technical information regarding the visitor’s device – its location, IP address, type of hardware equipment, information in connection with the time range as well as the date on which the Epiomedica.com website was used, other information resulting from the use of Cookies; For more information related to cookies, please refer to the Cookie Policy available on the website.

  1. For commercial activities of sales of products and services, comprising realization, administration and sales development, including online sales on the website www.Epiomedica.com, customer account management, market research/surveys, statistics:

– name, surname, address (domicile/residence), personal numeric code, e-mail, date and place of birth, delivery addresses.

  1. For advertising, marketing and publicity, activities to promote Epiomedica.com services, running promotional companies, sending newsletters, tracking and monitoring sales and consumer behavior.

– name and surname, date and place of birth, telephone/fax, e-mail, address (domicile/residence), habits/ preferences/ behavior – in addition, Epiomedica.com processes data consisting of personal numeric code and ID card number and serial number strictly for the identification of winners of promotional campaigns (if any) and for compliance with tax law requirements. Some of this data is also required as a unique identifier of the person depending on the type of contest/promotion/application/game in which they participate.

  1. For after-sales activities, including customer relations services, informing users/customers about the evaluation of products and services offered by Epiomedica.com, improving the quality of products and services within the Call Center service:

– name and surname, date and place of birth, telephone/fax, e-mail, address (domicile/residence), voice, habits/preferences/behavior, other data resulting from the evaluation of products by customers- in addition, Epiomedica.com processes data related to: personal numeric code, serial and ID number, bank data, only for situations when there are substitutions of Services.

  1. For evidentiary purposes in connection with the above activities and archiving: the storage of personal data referred to the above purposes in order to keep records related to the activities carried out, to protect legal rights and exercise other rights under the law and contracts concluded, fulfill any archiving requirements, in accordance with the legal provisions.

Personal data benefiting from a special protection regime, such as personal numerical code, serial number and identity card number, will be collected and processed under limited conditions and in accordance with the legal provisions to ensure compliance with the applicable data protection rules in their respect. The provision of personal data is necessary for Epiomedica.com to carry out the activities listed as above. A refusal on your part to provide such data may make it impossible for Epiomedica.com. to provide you with those services, information, respond to your requests or carry out any of the activities listed above.

  1. To whom we disclose your personal data

In order to fulfill one or more of the purposes mentioned above, Epiomedica.com may disclose your personal data to the following categories of recipients:

– Epiomedica.com’s contractual partners (such as companies with which Epiomedica.com is in a partnership relationship, but only on the basis of a confidentiality undertaking from them, whereby they guarantee that this data is kept secure and that the provision of this personal information is done in accordance with the applicable legislation),

– suppliers of services (marketing, courier services, payment/banking or other services), including entities assisting Epiomedica.com in data processing as processors, insurers, public authorities (Public Prosecutor’s Office, Police, Courts and other authorized state bodies), on the basis of and within the limits of the legal provisions and following expressly formulated requests, other companies in the same group as Epiomedica.com as well as you as the data subject in the context of exercising your right of access.

Data recorded by Epiomedica.com is not sold to third parties and is used solely for the purpose of improving Epiomedica.com services.

  1. By reading this Policy you are aware that you are guaranteed the rights provided by law, namely:
  • to be informed about the processing of your personal data in accordance with the law;
  • to access your personal data;
  • to intervene on your personal data;
  • not to be subject to an automated individual decision;
  • to object to the processing of personal data concerning you and to request rectification, updating or erasure of the data in accordance with the law – in the case of personal data processed for direct marketing purposes, this right may be exercised at any time, free of charge and without justification;
  • to take legal action in the event of violations of the relevant legislation.

You can exercise these rights by sending an e-mail to Epiomedica.com by accessing the contact form at www.Epiomedica.com/contact or by e-mail contact@Epiomedica.com.

You can object at any time and without justification to the processing of your personal data for direct marketing purposes by sending an e-mail to Epiomedica.com. (by accessing the contact form at the address Epiomedica.com/contact/by e-mail: contact@Epiomedica.com), a written, dated and signed request to this effect. In this case, your request will be forwarded to the specialized department of Epiomedica.com; you may receive a message confirming that your option has been noted, as well as any other necessary information, as appropriate.

  1. Special provisions concerning minor children

Epiomedica.com does not pursue in its data processing activities, the processing of personal data of minors. Particular care is taken to ensure that any processing of personal data of minors is carried out in accordance with legal requirements and in strictly determined cases.

Epiomedica.com does not carry out direct marketing promotional activities towards minors.

Minors under the age of 14 are not allowed to request products and services or any communications on the Epiomedica.com website, or to participate in contests or campaigns of Epiomedica.com, unless this is done on behalf of the minor by the legal representative or guardian of the minor concerned, as required by law.

Minors over the age of 14 may purchase products or services and request and receive communications from Epiomedica.com only with the consent of their legal representative or guardian, as required by law.

In addition, any person who provides us with personal data through the website or other applications or devices covered by this Policy warrants that he or she is of legal age, i.e. has full capacity.

Any collection or processing of personal data of minors will only be carried out in accordance with the law, and in consideration of the above.

  1. Duration of data processing

Will be determined in general by the time of exercising your right to object, in accordance with art. 15 para. 2 of Law no. 677/2001. Exception: for commercial data, the duration of data processing is 5 years, as a rule, or until the exercise of the right to object. Epiomedica.com may also store personal data for such a longer period of time for evidentiary and archiving purposes.

Also, the storage of personal data for a longer period of time may be carried out for statistical purposes, service improvement, customer account management, market research / studies.

  1. Other information

Please check this Privacy Policy each time you use our website so that you are always informed about it.

At the end of the processing operations, the recorded data may be archived, in whole or in part, for statistical purposes, service improvement, customer account management, market research/studies, provided that they will be used for purposes similar to those set out in this document.

Epiomedica.com assumes no responsibility for the erroneous recording of personal data caused by data indexing software.